We continue to provide a multichannel offering aligned to the needs of our customer base.
Our established network of 53 depots and over 80 members of our Field Sales and Specialist teams, offering specialist advice to customers, are complemented by our central Sales Desk and our recently launched customer portal.
In 2021 we launched our customer portal, offering our trade customers an easy and convenient way to access their account information, pay their statements and change their preferences, as well as being able to browse and order products online for collection or delivery.
Our Sales Desk, based in Shrewsbury, Shropshire is a dedicated team available to speak to over the phone and offers our customers a complementary way of sourcing their agricultural inputs.
We believe that it is important to provide customers with the flexibility of multiple buying channels, ensuring our offering is aligned to their business requirements.